Your Starting Point

Baseline & ROI questionnaire — 10 to 15 minutes

Why we ask. This is a snapshot of how things run for you today — before SoftCare. We'll run the same short questionnaire again at the end of your three free months, so we can show you exactly what changed: hours saved, paperwork cut, inspection stress reduced. Answer honestly; rough figures are completely fine. There are no wrong answers.

1About your service Service (trading) name Service type

Number of service users currently

Number of staff

Number of sites / registered services

Your name & role

2Where your time goes

Roughly how many hours per week does your team currently spend on each of these? A ballpark is fine.

Writing & updating care plans / reviews

Recording & auditing medication (MAR)

Building and changing rotas

Handover between shifts

Pulling together evidence for inspections / audits

Chasing staff or paperwork for missing records

Producing reports (for management or the regulator) Who mostly does this admin? (e.g. registered manager, senior carers, office staff)

3Money & resource

Current care-software spend (£ per month, if any)

Rough monthly spend on printing / paper

Any admin or agency hours you feel are driven by paperwork Anything else your current setup costs you — in money, time, or headaches?

4Compliance & inspection readiness How confident are you that your records are inspection-ready at any given moment? (1 = not at all, 5 = completely) Roughly how long does inspection prep take you each time? Any recent requirements, action points or areas you're working to improve? (optional — only what you're comfortable sharing)

5Pain & priorities Your top three frustrations with how things work right now If SoftCare did one thing brilliantly for you over the next three months, what would make the biggest difference? What would "success" look like to you by the end of the free period?

6Permissions I'm happy for SoftCare to re-run this short questionnaire at the end of the three months to measure the difference. I'm happy for anonymised results to be used in a case study or testimonial (we'll always check wording with you first).

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Thank you — this genuinely helps.

We've got your answers. We'll run the same questionnaire at the end of your three months and show you exactly what changed.